Press & Dress is committed to safeguarding your personal information. We collect customer details through our website, customer app, WhatsApp, and phone calls solely for providing laundry and dry-cleaning services.
Information We Collect
- Name
- Address
- Contact number
- Order detail
- Pickup & delivery information
How We Use Your Information
- To process and deliver laundry/dry-cleaning orders
- To update you about pickup, processing, and delivery status
- To send service-related messages, offers, and updates
- To improve customer experience and support
Third-Party Use
Our website/app may be linked with authorized third-party platforms used to generate and fulfill orders. Your information is shared only as required to complete your service request.
Communication
By using our services, you consent to receiving updates through:
- Phone calls
- WhatsApp messages
- SMS
Service Protection
If you face any issue with service quality, please inform us within 48 hours for resolution.
In case of damage or loss of any fabric article, compensation or support will be provided on a case-to-case basis , depending on the situation and assessment of the garment.
Free re-processing is provided in all genuine cases of processing or quality concerns.
Your Consent
By contacting us or placing an order, you agree to the collection and use of your information as described in this policy.
For Any Concern or Support
Press & Dress – Premium Laundry Services
Phone: 085919 51819 / 085919 61819
Email: care@pressanddress.com
Address: Ground Floor, Karadi Samaj Hall, Plot No. 2, Near R.Z.P. Marathi School, Bhingari, Panvel, Navi Mumbai – 410206